Only the list price of the product is refundable. Shipping costs, rush fees, and extra customization fees are non-refundable.
Contact us within 7 days of receiving your order to claim replacement, return, or refund.
To support your claims, provide clear photos or videos of defects or electronic system malfunctions.
We offer free replacements for issues due to buyFullBodyArmors.com errors or refunds upon request.
For non-buyFullBodyArmors.com errors, like incorrect measurements or usage, get replacements at a 20% discount.
For a refund, return items in original condition within 2 weeks, with return shipping fees. We’ll issue the refund after verifying the returned items’ condition.
Excluded from Replacement or Return Policy: Used items, smelling of smoke or perfume, stained, or modified by the buyer.
Change Your Order
Orders in the shipping process cannot be modified.
Order changes may incur extra fees and delay shipping.
Email us to change measurements, add-on requirements, or shipping address before your order is shipped.
Measurement changes may be free unless significant or in the final test stage.
Add-on requirement changes will adjust the total price accordingly.
Cancel Orders
Orders not in the shipping process can be canceled but may incur extra fees and receive partial refunds.