Shopping Policy

  • Duty FREE, Global Shipping

Shopping Policy

Replacement, Return, and Refund

  • Only the list price of the product is refundable. Shipping costs, rush fees, and extra customization fees are non-refundable.
  • Contact us within 7 days of receiving your order to claim replacement, return, or refund.
  • To support your claims, provide clear photos or videos of defects or electronic system malfunctions.
  • We offer free replacements for issues due to buyFullBodyArmors.com errors or refunds upon request.
  • For non-buyFullBodyArmors.com errors, like incorrect measurements or usage, get replacements at a 20% discount.
  • For a refund, return items in original condition within 2 weeks, with return shipping fees. We’ll issue the refund after verifying the returned items’ condition.
  • Excluded from Replacement or Return Policy: Used items, smelling of smoke or perfume, stained, or modified by the buyer.
 

Change Your Order

  • Orders in the shipping process cannot be modified.
  • Order changes may incur extra fees and delay shipping.
  • Email us to change measurements, add-on requirements, or shipping address before your order is shipped.
  • Measurement changes may be free unless significant or in the final test stage.
  • Add-on requirement changes will adjust the total price accordingly.

 

Cancel Orders

  • Orders not in the shipping process can be canceled but may incur extra fees and receive partial refunds.